Oracle’s New AI Expense Feature Explained: Touchless Mobile Expenses Made Simple (25D Update)

Oracle ERP Cloud’s 25D update introduces “Touchless Mobile Expenses,” a powerful AI-driven feature that automatically matches receipts with corporate card transactions and submits expense reports — no manual entry required. Learn how it works, setup steps, and why this update is a game changer for finance teams.

What is “Touchless Mobile Expenses” in Oracle Fusion?

Touchless Mobile Expenses means you no longer have to open the app, attach receipts, or create expense lines manually. You simply forward your receipt via email or capture it from your phone, and Oracle’s AI system does everything — reads the receipt, matches it with your corporate card transaction, creates the expense, and even submits it for approval automatically.

How It Works (Step-by-Step Example) - Touchless Mobile Expenses

Here’s a simplified user journey:

You make a business purchase and pay via your corporate card (or personal card/cash, if allowed).
You receive a receipt (PDF, image, email) for that purchase.
You forward that receipt to the designated Oracle Expenses Agent email or mobile channel.
The system (Doc IO + Oracle Expenses Agent) ingests the receipt, uses generative AI to interpret it (amount, vendor, date, tax) and attempts to match it to the corporate card charge.
If matching succeeds and policy rules are cleared → an expense report is automatically created and submitted.
If extra info is needed (attendance, justification, tax detail) → you’re prompted to provide that specific field.
Once approved, accounting entries are created as per usual and reimbursement kicks off.

You don’t log into the app each time, you don’t manually build the report – it’s touchless!

Why This Is a Big Deal – Touchless Expenses

✨ Saves Time – No more entering every detail manually.

💸 Faster Reimbursements – Expenses are processed instantly.

✅ Fewer Errors – AI catches duplicates and policy violations automatically.

📱 Mobile Friendly – Just forward receipts from anywhere.

🌎 Global Support – Works with multiple card providers and languages.

“This feature turns expense management from a manual task into a background process — quietly working for you.”

What Setups Are Required (Admin / IT Perspective) for Touchless Expense

To enable and use this feature in Oracle Fusion, you need a few setup steps (and some readiness checks) – here’s what to look for:

Prerequisites & Enablement

This is a controlled-availability feature (in the 25D update) and may require a promotion code / opt-in.
Access via Setup & Maintenance → Corporate Options for Expenses → Manage Expense System Options: choose the business unit, check readiness, then toggle Enable Touchless Expenses = Yes.
Review your expense configuration (expense types, policy rules, card integrations) BEFORE switching on. The system can best match when expense types are streamlined (e.g., combine “Breakfast/Lunch/Dinner” into single “Meals” type).

Configuration considerations

Corporate card integration: The feature supports any corporate card vendor (AMEX, Visa, Mastercard) globally. Previously only JP Morgan cards were supported.
Receipt/document handling: Ensure the Doc IO agent is set up for intelligent OCR/AI receipt processing.
Workflow & delegation logic: If your employees use delegates to submit expenses, ensure both users are enabled for Touchless.
Legacy or corner-case features: Some older features (split allocations, advanced mileage, cash advances) are not fully supported in Touchless yet — review them before rollout.

Key Takeaways & Why You Should Care

If your organization uses corporate cards and has high volume of expense claims → Touchless Mobile Expenses can deliver major efficiency and cost savings.
For employees: less friction, less login time, faster payments.
For finance and audit: lower risk, better policy enforcement, fewer manual touchpoints.
For IT/ERP teams: Strategic upgrade worth planning now, as we move increasingly into AI-led "agentic" automation in ERP.
For any company still using paper receipts, manual upload and clunky mobile apps — this is a step into next-gen expense management.

Final Thoughts

“Touchless Mobile Expenses” from Oracle is more than just a new feature — it’s a paradigm shift in how expense reporting is done. Less manual work, faster payments, smarter compliance.
If your organisation is still stuck in the old world of upload receipts, build reports, chase approvals → this is the upgrade you should prioritise. And for end-users: no more dreaded “I lost my receipt” panic. Just forward, sit back and wait for the reimbursement.
This is where ERP meets reality — smart, seamless, human-friendly.